Shipping Policy

CONTAINERS SHIPPING EXPORT LLC is dedicated to providing high-quality shipping containers and a delivery experience that is seamless, clear, and dependable. Our Shipping Policy explains how we handle processing orders, delivery times, transportation plans, and what customers need to do. Shipping containers require heavy-duty logistics, and we ensure that every step, from dispatching them to placing them in their final position, is handled professionally and quickly. Our mission is to make sure your new, used, or reconditioned container arrives in great shape and exactly where you need it.

1. Processing and Confirming Orders

When you place an order on www.shippingcontainerexport.com, our logistics staff begins verifying stock, ensuring the delivery location is accessible, and arranging transportation. Every order goes through a thorough verification process to ensure the container is the right size, in good condition, and meets all shipping requirements. Customers will receive a full confirmation email with all the specifics of their order, the expected delivery time, and important instructions for preparing the site. This meticulous approach helps us prevent delays, reduce risk, and provide accurate delivery dates.

2. Delivery Times

Shipping containers usually take 3 to 10 business days to reach their destination. This depends on the customer’s location, container availability, and route planning. Delivery to rural or hard-to-reach areas may take longer due to extra transportation arrangements. Weather, road closures, and carrier availability can affect timeframes, but we always notify you of any changes promptly. In the container freight industry, our top priority is ensuring delivery is secure, damage-free, and as timely as possible.

3. Delivery Methods and Equipment

Depending on the size of the container and site conditions, professional transport trucks like tilt-bed, flatbed, or rollback trucks will deliver the containers. Our drivers are trained to ensure that offloading is done safely and accurately. The customer must ensure the delivery spot is accessible, level, and free of obstructions. Sufficient space must also be available for trucks to maneuver, especially for 40-foot units that require ample room.

Delivery Requirements:
  • Easy access for the delivery truck

  • Flat ground for container placement

  • A wide enough turning radius

  • No wires, branches, or other obstacles above

  • Someone available to accept delivery and provide directions

4. Customer Responsibility for Site Preparation

Before delivery, customers must check the site and ensure it can accommodate the size and weight of the container. If the driver deems the location hazardous or inaccessible, redelivery fees may apply. Proper site preparation ensures the safety of the property, the container, and the delivery equipment. To avoid issues on delivery day, we ask customers to send us photos or videos of the location where the container will be dropped off.

5. Shipping Costs and Other Fees

The cost of shipping depends on the distance to the nearest depot, the container size, and the type of delivery. All fees will be disclosed before shipping. Additional charges may apply for deliveries to remote areas, long-distance rural deliveries, failed delivery attempts, or the need for specialized equipment. We believe in full transparency, so customers will always know the complete price upfront with no hidden fees.

6. Inspect the Package Upon Arrival

Upon delivery, customers should inspect the container. If any issues are found, customers must inform the driver and our support team immediately. Once the container is unloaded and approved, it is considered delivered in the condition described. This inspection process ensures customer satisfaction and protects against future problems.

7. Support and Contact

The CONTAINERS SHIPPING EXPORT LLC team is always available to assist with any inquiries or issues regarding your shipment.